Clarks Shoes Guarantee
Have you seen the social media post going around about the Clarkes shoes guarantee? The headlines are saying that Clarks will guarantee the fit or your child's shoes until next February and will exchange them for a new pair if they agree your child's feet have grown.
I assume they are doing this to encourage parents to pop in for their 'Back To School' shoes sooner, rather than all waiting for the usual mad rush in the week before school's return, and I can see the logic behind that, but let's just check the small-print...
In the Clarks website 'Terms and Conditions' page there is a large section about this 'Back To School Fitting Guarantee' which we will attempt to summarise here:
- The shoes must be from the Back to School Kids shoes
- You must have paid the full original price for them
- You must have had them fitted by a trained Clarks fitter in store - so web purchases do not count
- They must have been purchased between 13 July 2020 and 14 September 2020
- You must have an in store receipt for the purchase
- You must bring the shoes back, with the wearer, and the fitter must agree that they no longer fit
- The guarantee applies to infant size 7 and upwards
- Infant size 7 to 9.5 will only be exchanged until 30 November 2020
- Infant size 10 and above will only be exchanged until 28th February 2021
- The exchange will only be for shoes to the same value as your original purchase. If there is no availability you will be offered a refund.
So, I would say, that is in fact a very generous offer from Clarks. You can go and do the Back To School shopping with a little more confidence and avoid the worst of the crowds.